{"id":1150,"date":"2026-04-13T10:11:45","date_gmt":"2026-04-13T08:11:45","guid":{"rendered":"https:\/\/zebra3tel-voice.com\/?page_id=1150"},"modified":"2026-04-14T18:20:34","modified_gmt":"2026-04-14T16:20:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/zebra3tel-voice.com\/?page_id=1150","title":{"rendered":"FAQ"},"content":{"rendered":"

Est-ce l\u00e9gal d’utiliser Zebra3Tel<\/strong><\/span> ?<\/h1>\n

La r\u00e9ponse est clairement OUI.<\/em><\/strong><\/p>\n

L\u2019ordonnance n\u00b02021-650 du 26 mai 2021 a supprim\u00e9 l\u2019obligation de d\u00e9claration pr\u00e9alable aupr\u00e8s de l\u2019ARCEP pour les op\u00e9rateurs t\u00e9l\u00e9coms dans un souci d\u2019all\u00e8gement des formalit\u00e9s administratives. Le d\u00e9cret supprime les r\u00e9f\u00e9rences \u00e0 la d\u00e9claration dans le Code des postes et des communications \u00e9lectroniques (\u00ab CPCE \u00bb). En particulier, il clarifie pour les op\u00e9rateurs d\u00e9clar\u00e9s sous l\u2019empire du pr\u00e9c\u00e9dent r\u00e9gime qu\u2019ils n\u2019ont plus l\u2019obligation de mettre \u00e0 jour leur d\u00e9claration en cas de changement de situation. L\u2019article D98-1 III qui \u00e9tablissait cette obligation est purement et simplement supprim\u00e9.<\/em><\/p>\n

D\u00e9cret 2021-1281<\/a><\/em><\/p>\n

\n

Comment puis-je \u00eatre s\u00fbr de ne pas exploser mon forfait t\u00e9l\u00e9phonique si j’utilise Zebra3Tel<\/strong> <\/span>?<\/h1>\n

Vous devez activer le blocage de votre forfait aupr\u00e8s de votre op\u00e9rateur. C’est une option gratuite et obligatoire qui emp\u00eache toute consommation payante hors forfait.\u00a0 Si ce n’est pas d\u00e9j\u00e0 le cas, il n’est jamais trop tard pour vous prot\u00e9ger.<\/em><\/p>\n

N.B. : le hors forfait d\u00e9signe tout ce que vous consommez en dehors de ce qui est inclus dans votre forfait !<\/em><\/p>\n

\n

Comment Zebra3Tel<\/strong> <\/span>garantit-il la confidentialit\u00e9 de mes communications ?<\/h1>\n

Par d\u00e9faut les communications ne sont pas chiffr\u00e9es, principalement pour des raisons de performance. Zebra3Tel<\/span> <\/strong>peut sur demande transporter le protocole SIP sur TLS aussi appel\u00e9 SIPS. Quant au media, il peut aussi \u00eatre chiffr\u00e9 \u00e0 l’aide du protocole SRTP ind\u00e9pendamment du chiffrage SIP. La combinaison de ces 2 m\u00e9thodes permet \u00e0 une communication d’\u00eatre totalement confidentielle<\/strong>. Rien n’emp\u00eache d’utiliser SIPS et garder l’audio (media) en clair.
\nSIP sur TLS et SRTP sont tous les 2 disponibles dans les applis VoIP recommand\u00e9es par Zebra3Tel<\/span> <\/strong>et bien entendu au niveau des serveurs Zebra3Tel<\/span><\/strong>.<\/em><\/p>\n

\n

Que fait Zebra3Tel<\/strong> <\/span>de mes donn\u00e9es personnelles ?<\/h1>\n

Nous ne collectons que les donn\u00e9es indispensable \u00e0 la bonne gestion de votre compte Zebra3Tel<\/span><\/strong>. Nous nous engageons \u00e0 ne pas divulguer ces informations sous quelque forme que ce soit. Nous n’en ferons jamais commerce.<\/em>
\nNous nous conformons aux directives de la CNIL<\/a>.<\/em><\/p>\n

\n

Je crains de ne pas pouvoir m’en sortir pour configurer mon service Zebra3Tel<\/strong> <\/span>?<\/h1>\n

Aucune inqui\u00e9tude, c’est un jeu d’enfant.<\/em><\/strong><\/p>\n

    \n
  1. \n
      \n
    1. Vous souscrivez au service en remplissant le formulaire de contact<\/a><\/em><\/li>\n
    2. Vous recevrez un email contenant les quelques informations indispensables pour configurer votre appli<\/em><\/li>\n
    3. A partir de votre store pr\u00e9f\u00e9r\u00e9, vous t\u00e9l\u00e9chargez l’appli Linphone ou Zoiper qui convient<\/em><\/li>\n
    4. Il ne reste plus qu’\u00e0 suivre le tutoriel<\/a><\/em> sp\u00e9cialement r\u00e9alis\u00e9 pour vous aider \u00e0 configurer votre appli<\/em><\/li>\n
    5. Vous pouvez imm\u00e9diatement utiliser le service<\/em><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      C’est tr\u00e8s simple, le param\u00e9trage de l’appli ne devrait pas prendre plus de 5 minutes. N’h\u00e9sitez pas \u00e0 contacter le service support\u00a0 Zebra3Tel<\/strong> <\/span>qui reste \u00e0 votre disposition pour vous apporter les r\u00e9ponses \u00e0 toutes vos questions.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

      Est-ce l\u00e9gal d’utiliser Zebra3Tel ? La r\u00e9ponse est clairement OUI. L\u2019ordonnance n\u00b02021-650 du 26 mai 2021 a supprim\u00e9 l\u2019obligation de d\u00e9claration pr\u00e9alable aupr\u00e8s de l\u2019ARCEP pour les op\u00e9rateurs t\u00e9l\u00e9coms dans un souci d\u2019all\u00e8gement des formalit\u00e9s administratives. Le d\u00e9cret supprime les r\u00e9f\u00e9rences \u00e0 la d\u00e9claration dans le Code des postes et des communications \u00e9lectroniques (\u00ab CPCE … <\/p>\n

      Continuer la lecture de « FAQ »<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1150","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Zebra3.tel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zebra3tel-voice.com\/?page_id=1150\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Zebra3.tel\" \/>\n<meta property=\"og:description\" content=\"Est-ce l\u00e9gal d’utiliser Zebra3Tel ? La r\u00e9ponse est clairement OUI. L\u2019ordonnance n\u00b02021-650 du 26 mai 2021 a supprim\u00e9 l\u2019obligation de d\u00e9claration pr\u00e9alable aupr\u00e8s de l\u2019ARCEP pour les op\u00e9rateurs t\u00e9l\u00e9coms dans un souci d\u2019all\u00e8gement des formalit\u00e9s administratives. Le d\u00e9cret supprime les r\u00e9f\u00e9rences \u00e0 la d\u00e9claration dans le Code des postes et des communications \u00e9lectroniques (\u00ab CPCE … Continuer la lecture de « FAQ »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zebra3tel-voice.com\/?page_id=1150\" \/>\n<meta property=\"og:site_name\" content=\"Zebra3.tel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100057233747951\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T16:20:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/?page_id=1150\",\"url\":\"https:\\\/\\\/zebra3tel-voice.com\\\/?page_id=1150\",\"name\":\"FAQ - Zebra3.tel\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/#website\"},\"datePublished\":\"2026-04-13T08:11:45+00:00\",\"dateModified\":\"2026-04-14T16:20:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/?page_id=1150#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/zebra3tel-voice.com\\\/?page_id=1150\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/?page_id=1150#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/zebra3tel-voice.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/#website\",\"url\":\"https:\\\/\\\/zebra3tel-voice.com\\\/\",\"name\":\"Zebra3Tel\",\"description\":\"Communiquer diff\u00e9remment\",\"publisher\":{\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/zebra3tel-voice.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/#organization\",\"name\":\"Zebra3Tel\",\"url\":\"https:\\\/\\\/zebra3tel-voice.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/zebra3tel-voice.com\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/cropped-cropped-LogoZebra3Tel_master3.jpg\",\"contentUrl\":\"https:\\\/\\\/zebra3tel-voice.com\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/cropped-cropped-LogoZebra3Tel_master3.jpg\",\"width\":250,\"height\":250,\"caption\":\"Zebra3Tel\"},\"image\":{\"@id\":\"https:\\\/\\\/zebra3tel-voice.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/profile.php?id=100057233747951\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Zebra3.tel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/zebra3tel-voice.com\/?page_id=1150","og_locale":"fr_FR","og_type":"article","og_title":"FAQ - Zebra3.tel","og_description":"Est-ce l\u00e9gal d’utiliser Zebra3Tel ? La r\u00e9ponse est clairement OUI. L\u2019ordonnance n\u00b02021-650 du 26 mai 2021 a supprim\u00e9 l\u2019obligation de d\u00e9claration pr\u00e9alable aupr\u00e8s de l\u2019ARCEP pour les op\u00e9rateurs t\u00e9l\u00e9coms dans un souci d\u2019all\u00e8gement des formalit\u00e9s administratives. Le d\u00e9cret supprime les r\u00e9f\u00e9rences \u00e0 la d\u00e9claration dans le Code des postes et des communications \u00e9lectroniques (\u00ab CPCE … Continuer la lecture de « FAQ »","og_url":"https:\/\/zebra3tel-voice.com\/?page_id=1150","og_site_name":"Zebra3.tel","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100057233747951","article_modified_time":"2026-04-14T16:20:34+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/zebra3tel-voice.com\/?page_id=1150","url":"https:\/\/zebra3tel-voice.com\/?page_id=1150","name":"FAQ - Zebra3.tel","isPartOf":{"@id":"https:\/\/zebra3tel-voice.com\/#website"},"datePublished":"2026-04-13T08:11:45+00:00","dateModified":"2026-04-14T16:20:34+00:00","breadcrumb":{"@id":"https:\/\/zebra3tel-voice.com\/?page_id=1150#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/zebra3tel-voice.com\/?page_id=1150"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/zebra3tel-voice.com\/?page_id=1150#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/zebra3tel-voice.com\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/zebra3tel-voice.com\/#website","url":"https:\/\/zebra3tel-voice.com\/","name":"Zebra3Tel","description":"Communiquer diff\u00e9remment","publisher":{"@id":"https:\/\/zebra3tel-voice.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/zebra3tel-voice.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/zebra3tel-voice.com\/#organization","name":"Zebra3Tel","url":"https:\/\/zebra3tel-voice.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/zebra3tel-voice.com\/#\/schema\/logo\/image\/","url":"https:\/\/zebra3tel-voice.com\/wp-content\/uploads\/2024\/06\/cropped-cropped-LogoZebra3Tel_master3.jpg","contentUrl":"https:\/\/zebra3tel-voice.com\/wp-content\/uploads\/2024\/06\/cropped-cropped-LogoZebra3Tel_master3.jpg","width":250,"height":250,"caption":"Zebra3Tel"},"image":{"@id":"https:\/\/zebra3tel-voice.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=100057233747951"]}]}},"_links":{"self":[{"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=\/wp\/v2\/pages\/1150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1150"}],"version-history":[{"count":14,"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=\/wp\/v2\/pages\/1150\/revisions"}],"predecessor-version":[{"id":1187,"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=\/wp\/v2\/pages\/1150\/revisions\/1187"}],"wp:attachment":[{"href":"https:\/\/zebra3tel-voice.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}